We require at least 48 hours’ notice to be given for any appointment cancelation/rescheduling. If you cancel less than 48 hours prior to your appointment or do not attend a booked appointment for any reason, we reserve the right to retain your deposit/session from prepaid package.

We advise clients to arrive at least 5 minutes earlier to their appointment. If arrival is delayed it is not always possible for us to accommodate your full appointment, which means your appointment time may have to be shortened or cancelled.

Please note that The Angel Laser Clinic do not offer refunds on any treatments received, prepaid packages and products you bought.

If you book your consultation and change your mind/ if you decide to stop with your treatment then the cost for consultation/deposit will be credited to you and you can buy any product in our clinic or use it towards another treatment.

Exception for prepaid packages: If you are advised not to continue with your treatment for any medical reason then we can make an exception and provide you a refund.

Please note in this case we will have to recalculate the used session as a pay-as-you-go session. That amount will be deducted from the total cost you paid for the package and the difference will be refunded to you.

Cosmetic - please be advised that make-up, deodorant, perfume, and oil-based products must be removed prior to treatments. You must cleanse the area before the treatment. We cannot be held responsible for any products that may lay dormant in the skin pores and can cause an adverse reaction.

Tan – we cannot provide laser treatment if you were exposed to the sun/ wear a fake tan less than 4 weeks before treatment

Medication – you must let us know if you take any medication before beginning of your appointment as we cannot provide laser treatment if you are on some type of medication.