Terms and Conditions
Set out below are the terms on which The Angel Laser Clinic provides service to its clients.
Please ensure that you have read and fully understood them before booking any treatment.
Consultation – we require to take a consultation fee of £29 on the day of booking to secure the appointment.
If you do not attend your consultation/reschedule less than 48 hours you will be charged the fee of £29.
PAYG Appointments – we require to take a deposit of £50 or £100 when booking an appointment (deposit amount depend on type and length of treatment).
Deposit is fully redeemable against your last treatment session.
Prepaid Appointments – we require you to pay for the packages upfront.
(S, S/M – one instalment paid when booking your first session; M, L, XL – two instalments paid when booking first session and on the day of your second session; XXL, Full Body 1 and 2 – three instalments paid when booking your first session and on the day of your second and third session).
Package validation for laser hair treatment is 24 months and for platelet-rich plasma treatment is 6 months.
We require at least 48 hours’ notice to be given for any appointment cancelation/rescheduling. If you cancel less than 48 hours prior to your appointment or do not attend a booked appointment for any reason, we reserve the right to retain your deposit/session from prepaid package.
We advise clients to arrive at least 5 minutes earlier to their appointment. If arrival is delayed it is not always possible for us to accommodate your full appointment, which means your appointment time may have to be shortened or cancelled.
Please note that The Angel Laser Clinic do not offer refunds on any treatments received, prepaid packages and products you bought.
If you book your consultation and change your mind/ if you decide to stop with your treatment then the cost for consultation/deposit will be credited to you and you can buy any product in our clinic or use it towards another treatment.
Exception for prepaid packages: If you are advised not to continue with your treatment for any medical reason then we can make an exception and provide you a refund.
Please note in this case we will have to recalculate the used session as a pay-as-you-go session. That amount will be deducted from the total cost you paid for the package and the difference will be refunded to you.
Cosmetic - please be advised that make-up, deodorant, perfume, and oil-based products must be removed prior to treatments. You must cleanse the area before the treatment. We cannot be held responsible for any products that may lay dormant in the skin pores and can cause an adverse reaction.
Tan – we cannot provide laser treatment if you were exposed to the sun/ wear a fake tan less than 4 weeks before treatment
Medication – you must let us know if you take any medication before beginning of your appointment as we cannot provide laser treatment if you are on some type of medication.
It is the client’s responsibility to ensure that he/she provide us with all relevant medical details prior to each treatment. We will not be liable for any damage that occurs as a result of the client’s failure to disclose such details.
Our clients must be 18 years old to receive any treatments and at least 21 years old for laser hair removal treatments.
However, our dermatologist Dr Bryan McDonald can see clients of any age.
We aim to provide the best possible service and care to you when delivering a consultation or treatment. In case that you are unhappy with any aspect of the service provided, you should call the clinic and book the follow up appointment with the clinical lead practitioner.
Referrer must be an existing client of The Angel Laser Clinic. The £50 credit will be given to referrer and recommended friend/family member once the friend/ family member spent in the clinic minimum value of £99. This credit is valid for 12 months and can be used only towards any treatment.
Gift Vouchers can only be used only once and credit is not refundable or cannot be exchanged for cash. Gifts Voucher is valid for one year from the date of issue. After the voucher has expired, it is no longer valid.
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